FAQs
FAQ
Frequently Asked Questions
What is AuraVac™ Deep Relief?
AuraVac™ Deep Relief is a modern wellness device designed to help release tension, support recovery, and elevate at-home self-care. It combines smart cupping-style suction with a premium, easy-to-use design made for everyday comfort and convenience.
How does AuraVac™ work?
AuraVac™ uses rhythmic suction technology to create a gentle lifting effect on the skin, helping target areas of built-up tension and tightness. Many people use it as part of their recovery routine to unwind, relax, and feel more refreshed.
Where can I use AuraVac™?
AuraVac™ is commonly used on areas such as:
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Shoulders
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Upper back
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Lower back
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Arms
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Legs
Always use the device carefully and follow the usage guidance included with your order.
How long should I use it per session?
We recommend using AuraVac™ for 10–15 minutes per targeted area per session, depending on your personal comfort level and routine.
Can I adjust the intensity?
Yes. AuraVac™ is designed with adjustable intensity settings so you can choose the level that feels most comfortable for your needs.
Is AuraVac™ easy to use at home?
Yes. AuraVac™ is designed for simple, convenient at-home use. Its portable design makes it easy to include in your daily recovery and wellness routine.
Can I use AuraVac™ every day?
Many customers include AuraVac™ in their regular wellness routine. Frequency depends on your comfort level and personal preferences. Always use the device responsibly and avoid overuse on sensitive areas.
Will it leave temporary marks?
Because AuraVac™ uses suction-style therapy, temporary skin marks or redness may appear after use. This is normal for many people and usually fades over time.
Is AuraVac™ painful?
AuraVac™ should not feel painful when used correctly. Start with a lower intensity setting and gradually increase only if comfortable.
Is it portable?
Yes. AuraVac™ is lightweight, portable, and designed for convenient use at home or while traveling.
Who is AuraVac™ for?
AuraVac™ is ideal for adults looking to support relaxation, recovery, and everyday tension relief as part of a personal wellness routine.
Do you offer a guarantee?
Yes. We offer a 30-Day Guarantee. If you are not satisfied with your order, please contact us within 30 days of delivery and our team will guide you through the next steps.
How long does shipping take?
Orders are typically processed within 1–3 business days. Shipping times vary depending on your location and demand.
How can I track my order?
Once your order has shipped, you will receive tracking details by email. You can also use our Track Your Order page at any time.
What is your return policy?
If you would like to request a return, please contact us within 30 days of delivery. Our team will review your request and provide return instructions based on our policy.
How do I contact support?
You can reach our support team at:
We typically respond within 24–48 business hours.
Do you have a contact page?
Yes. You can also reach us through our Contact Us page for product, order, or support questions.
Is AuraVac™ a medical device?
AuraVac™ is intended for general wellness and recovery use only. It is not intended to diagnose, treat, cure, or prevent any disease.